Line items
matched to the support
The right item for the support delivered, applied consistently rather than chosen fortnightly by whoever is doing claims.
Claiming
The shift is the claim — unclaimed stays visible.
Book a free 20-min meeting on your claiming desk.
From the roster
A delivered shift already knows the participant, the support, the duration and the date. The claim is that information in the format required, not a re-entry of it.
Unclaimed delivered shifts are visible as unclaimed, which is the single easiest money a provider leaves behind.
Line items
The right item for the support delivered, applied consistently rather than chosen fortnightly by whoever is doing claims.
Plan limits
What is left in a category, visible while there is still time to plan around it.
Rejections
A rejected claim points back at the shift it came from, so the fix is specific rather than a re-check of everything.
Claiming answers
Q1
No. The delivered shift already knows the participant, support, duration and date. The claim is that information in the format required — not a re-entry.
Q2
The right item for the support delivered, applied consistently — not chosen fresh each fortnight by whoever is doing claims.
Q3
What's left in a category stays visible while there's still time to plan around it — not after the claim bounces.
Q4
A rejected claim points back at the shift it came from. The fix is specific — not a re-check of everything.
Q5
Unclaimed delivered shifts stay visible as unclaimed. That's the easiest money a provider leaves behind.
The rest of the family
Same build, shaped for how that desk actually works — Care Desk is one lane. Rostering, notes, claims (or quoting, jobs, invoices in another trade). Built in Brisbane. Yours to own.