Claiming

Claimed from what
was actually delivered.

The shift is the claim — unclaimed stays visible.

Book a free 20-min meeting on your claiming desk.

Book a free 20-min meeting

From the roster

The shift is
the claim.

A delivered shift already knows the participant, the support, the duration and the date. The claim is that information in the format required, not a re-entry of it.

Unclaimed delivered shifts are visible as unclaimed, which is the single easiest money a provider leaves behind.

Line items

matched to the support

The right item for the support delivered, applied consistently rather than chosen fortnightly by whoever is doing claims.

Plan limits

seen before they are hit

What is left in a category, visible while there is still time to plan around it.

Rejections

traceable to the shift

A rejected claim points back at the shift it came from, so the fix is specific rather than a re-check of everything.

Claiming answers

Questions providers ask
before they switch.

Q1

Does the claim get typed again from the shift?

No. The delivered shift already knows the participant, support, duration and date. The claim is that information in the format required — not a re-entry.

Q2

What about line items / the right support item?

The right item for the support delivered, applied consistently — not chosen fresh each fortnight by whoever is doing claims.

Q3

Can plan limits show before we hit them?

What's left in a category stays visible while there's still time to plan around it — not after the claim bounces.

Q4

What if a claim is rejected?

A rejected claim points back at the shift it came from. The fix is specific — not a re-check of everything.

Q5

Where do unclaimed hours hide?

Unclaimed delivered shifts stay visible as unclaimed. That's the easiest money a provider leaves behind.

The rest of the family

Same build, shaped for
a different trade.

Same build, shaped for how that desk actually works — Care Desk is one lane. Rostering, notes, claims (or quoting, jobs, invoices in another trade). Built in Brisbane. Yours to own.